Express delivery would be charged 50 -100% extra over the regular tariff.

• Customers are requested to examine the articles at the time of delivery; we would not be held responsible for any damages that are found after delivery of processed articles
• If not satisfied with the quality of any service offered, customers should get in touch with the store or the company within 24 hours for resolution
• Get free re-processing in case of processing quality issue.
• FABCARE is not responsible for fastness, colour bleed, colour running, shrinkage, damages to embellishments or embroidery work on the articles during processing.
• Every effort is made to remove stains, but will not be responsible for stubborn and un-removable stains.
• We follow a “No Claim” policy. All articles are accepted at customers’ risk.
• We shall not be held responsible for:
  
  

Damage to articles that cannot withstand the normal cleaning or dry-cleaning process.
Damaged due to the ageing process of inferior quality of clothes.
Any ornaments or jewellery fittings on your clothes getting damaged during the processing.

• Shrinkage, damage, cuts, holes, scratches, stains etc. becoming apparent during the wash process due to defective manufacturing, adulteration, deterioration, wear & tear, and exposure to environment.
• We will undertake the cleaning of the garments, in the best possible manner that our technicians deem fit. The various cleaning methods deployed by us will vary from Wash in Emulsifier, Detergent and Softeners, Soft wash for delicate garments, Technologies like Hydro Carbon.
• Every effort is made to deliver clothes on time, however due to certain unforeseen circumstances, if the delivery is delayed, customer cannot claim any compensation, refunds or any reduction in charges.
  
  

It has been observed that carpets, sofa fabrics and curtains colour looks different from the earlier ones after processing as dust tends to settle on them over the period – please note that does not mean after processing, they have lost its color.

We would not take any responsibility / Liability for:

•  Clothes beyond 15 days of the scheduled delivery date.
• Any loss or damage to clothes arising due to fire, burglary etc. which are beyond our control or similar incidences.
• Valuables/article/cash, etc. inadvertently kept in the articles which is mutilated or unrecoverable after processing.
• Price List – Rates mentioned are indicative and may vary depending on the complexity of the garments.
• Compensation for any damaged article would be limited to 10 times the value of the charges specified to the customer for the processing or INR 3000, whichever is lower. In case of refund, the item under dispute will be confiscated by the company.
• All disputes are subject to the jurisdiction of courts in Uttar Pradesh only.
• We may use the images of clothes for promotional purposes.
• Our prices may vary from store to store and city to city.
• FABCARE reserves the rights to cancel/modify/change the terms and conditions at any point in time without any prior intimation or notice.
• For any queries, contact our customer care at 9873838000.